Last Updated: 23 August 2026

1. Order Processing

Orders are normally processed within [1–X BUSINESS DAYS] after successful payment/order confirmation. Orders placed on Sundays, public holidays or during promotional periods may require additional processing time.

2. Delivery Timeline

Estimated delivery time: [X–Y BUSINESS DAYS] depending on the delivery location. Delivery estimates are not guaranteed and may vary due to courier operations, weather, holidays, remote-area service limitations or circumstances outside our control.

3. Shipping Charges

My Aayurveda currently offers [FREE SHIPPING ON ALL ORDERS / INSERT ACTUAL RULE]. Any applicable shipping charge will be shown before order confirmation.

4. Serviceable Locations

We deliver to serviceable locations within [INDIA / COUNTRIES]. Certain remote or restricted pin codes may not be serviceable.

5. Order Tracking

Where tracking is available, customers will receive tracking information through [EMAIL/SMS/WHATSAPP] after dispatch.

6. Incorrect Address

Customers are responsible for providing a complete and accurate delivery address and contact number. If an order is returned because of an incorrect or incomplete address, additional shipping or re-dispatch charges may apply where permitted.

7. Failed Delivery / Refused Delivery

If a courier attempts delivery and the customer is unavailable or refuses delivery, the order may be returned to sender. Re-dispatch may be subject to applicable shipping charges.

8. Damaged Parcel

If the outer parcel appears damaged, customers should photograph the parcel before opening where practical and contact [EMAIL] within [X] days of delivery. Keep the product, packaging and shipping label until the issue is resolved.

9. Delays

We are not responsible for delivery delays caused by courier disruptions, natural events, strikes, public holidays, incorrect addresses, regulatory restrictions or other events beyond our reasonable control.

10. Contact

Shipping Support: Info@myaayurveda.health